Owner and Renter Cost Responsibilities.

Costs responsibility incurred depends on several factors upon evaluation as listed below.

• The nature of the issue, including mechanical part failure/maintenance, or driver negligence.
• Photos and notes submitted by the driver/renter during the pre-trip inspection.‍ ‍
• Information provided by the service provider and the invoice.

Please be advised that we will not be able to determine cost responsibility if triage is not approved, and this evaluation must be completed before making a decision. PIE Trucking will not be held liable for any repair costs.

Owners Cost responsibility:‍

Generally, issues that could be avoided with preventative maintenance are costs for which the vehicle’s Owner is responsible. This includes, but is not limited to:

Mechanical parts failure, not caused by driver/renter, such as:

• ‍Dud headlight during a rental.
• ‍Immediate engine failure which occurs right after the rental pick-up. ‍
• Brake failure when carrying a payload within capacity without a road hazard.

‍Renters Cost Responsibility:

As a Renter, be sure to reject a vehicle that isn’t in working condition and that the driver knows it is their responsibility to conduct a pre-trip inspection. Incidents are always unfortunate but doing a thorough pre-trip inspection is important to confirm the vehicle has been properly maintained and is road ready.

Renters are responsible for covering the costs for all other issues while they’re responsible for the vehicle. This includes, but is not limited to:

• Damaged or flat tires, whether it is curbed, pierced, or otherwise made inoperable.
• Not following federal trucking safety standards or any violations of the terms of our contract.
• Misuse of the brakes or engine.
• Driver negligence or driver-caused incidents.
• Refilling required fluids, such as fuel and the DEF.
• Mixed-up fluids, such as when diesel fuel and the DEF are switched.
• Lockouts when the driver needs a locksmith.
• Towing a vehicle when it is stuck and unable to reach its destination.‍
• Citations
• Vehicle cleaning
• Tolls (renter will be charge told when received from state weeks or months later)

Vehicle Accident

If you or your driver is involved in an accident, please call local authorities first. After you have notified the authorities, contact PIE Trucking to start the process. Renter is responsible for any damages to the vehicle regardless of who’s fault it is from the accident. PIE Trucking will submit a claim under your insurance for vehicle repair or replacement.

• Police Report: It is always recommended to obtain a police report for any incident resulting in damage to a rented vehicle, especially if there are any injuries or another party was involved.
• Total Loss: In the event your vehicle is a total loss as a result of an accident or damage claim, PIE Trucking will determine the actual cash value of the vehicle and submit the claim to your insurance company.

Contact PIE Trucking for any issue that relates to the trailer after rental.